Terms of Service

These Terms apply to all visitors, applicants, members, and users of Connections systems or services.

• You must be at least 18 years old.
• You must provide accurate information during registration, including a valid email address. A phone number is optional.
• You must not be located in, or ordinarily resident in, a country or region under comprehensive US sanctions, and you must not be named on a US government list of restricted parties, such as the Specially Designated Nationals list kept by the Office of Foreign Assets Control.
• Connections may deny, limit, or terminate access at its discretion for integrity, safety, or policy reasons.

• Automatic renewal. A paid plan is billed monthly in advance and renews automatically each month until you cancel, at the price shown on our Pricing page and at checkout when you subscribe.
• How to cancel. Cancel online at any time from the Payments page of your Connections account, or by emailing support@connections.icu. Your plan then stops renewing, and you keep its features until the end of the month you have already paid for.
• Price changes. If the price of your plan is going to change, we will email you at least 7 days and no more than 30 days before the new price first applies to you, with how to cancel, so you can cancel before it does.
• Currency and taxes. Charges are in US dollars and are processed by our payment processor, Stripe. Prices do not include taxes; where the law requires us to collect sales, use or similar taxes, we add them at checkout.

• Fees are charged at the start of each billing period. They are not refundable, in whole or in part, except where the law requires a refund or these Terms provide one, as sections 21 and 25 do.
• If you believe we charged you in error, email support@connections.icu; we will look into it and refund any amount we charged in error.
• If you are a consumer in the European Union or the United Kingdom, you may withdraw from a new plan within 14 days of buying it, without giving a reason, by emailing support@connections.icu. If you asked us to start the service during those 14 days, we may keep an amount in proportion to the service you received, and we refund the rest within 14 days of hearing from you.
• If a payment fails, we may retry it and may pause paid features until it succeeds.
• A purchase from a host or seller through Connections, such as an event ticket, a membership or a booking, is refunded by that host or seller under the terms they gave you; see section 16.

• Feature availability depends on plan tier and account status.
• Connections may modify or retire features with reasonable operational notice.

Use of Connections requires professional and respectful behavior.

• No harassment, discrimination, abuse, intimidation, or disruptive behavior.
• No fraudulent, deceptive, or manipulative practices.
• No child sexual abuse material, and no intimate image or sexual deepfake of a real person shared without that person’s consent. We remove such material and report it as the law requires; section 26 explains how to ask us to remove an intimate image of you.
• Respect confidentiality of contact data and private information.
• Violations may result in immediate access restriction or account termination.

• You are responsible for your account credentials and all activity under your authenticated session.
• No attempts to bypass controls, scrape protected data, or interfere with platform operations.
• No misuse of contact directories, messaging, or private access surfaces.
• No using AI features to create unlawful, deceptive or infringing content, to encourage self-harm, violence or crime, to discriminate unlawfully, or to get around their safety controls or extract their instructions.
• You may record a call, meeting or conversation through Connections only after every other party has agreed to be recorded, and you must not record anyone where the law of any party’s location forbids it.
• No copying, reverse engineering or rebuilding Connections software or features, as section 8 explains.

All Connections platform content, branding, materials, and software assets are protected by applicable intellectual property laws. Unauthorized reproduction or derivative use is prohibited without written permission.

Connections licenses its software to you; it does not sell it. While your account is in good standing you may use the Services, including the Connections MCP server and the tools, prompts and features it serves (SUE among them), only through the interfaces we provide and as we document them. You may not copy, modify, decompile or reverse engineer that software, or try to derive its source code, prompts, personas, scoring or methods, except where the law allows it despite this limit. You may not use the Services, or anything they return, to build, train or run a product that copies or substitutes for a Connections feature, including one only for your own personal or non-commercial use, and you may not remove or work around a license notice the Services show, including the notice our MCP server adds to its responses.

Connections reserves the rights it holds in member content and platform data against text and data mining, including under Article 4(3) of Directive (EU) 2019/790. Apart from the crawlers our robots.txt allows on published pages, as section 4 of our Privacy Policy explains, no one may collect that content or data by automated means to train or improve an AI model without our written permission.

• By posting content or importing contacts, you represent you have the right to do so, including any notice or consent the law requires from the people whose contact details you import, and that it does not violate law or third-party rights.
• You may not post a fake image, video or voice recording of a real person made to pass as genuine without that person’s consent, or content that falsely suggests a person or brand endorses you.
• You keep ownership of your content. You grant Connections (Connections Global LLC) a worldwide, royalty-free, sublicensable, and assignable license to host, store, copy, process, analyze, adapt (for example by resizing or reformatting), display, distribute, and use the content and information you provide to operate, secure, and improve the services and the relationship/identity graph that powers them. This license is non-exclusive, survives as needed to provide the services, and may be assigned to a successor as described in our Privacy Policy (Business Transfers). It ends for a piece of content once that content is deleted from our systems, except for copies other members already received and records the law requires us to keep. We do not sell your personal information or share it for cross-context behavioral advertising.
• If you send us feedback or suggestions, we may use them without any obligation to you.
• Connections may remove or restrict content that violates policy, law, or community standards. Anyone can report content they believe is illegal by emailing support@connections.icu. If we remove your content or restrict your account, we tell you why where the law requires, and you can ask us to review the decision by emailing the same address.
• If you believe content on Connections infringes your copyright, send a notice as our DMCA Policy describes; we act on valid notices and end the accounts of repeat infringers.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, CONNECTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND DOES NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE.

Features that use artificial intelligence can produce output that is inaccurate, incomplete or out of date. Check AI output before you rely on it; you are responsible for how you use it. Section 24 says more about AI advisers.

Connections does not provide legal, tax, investment, or financial advice. Platform content is for networking and organizational purposes only. Users are responsible for their own decisions and counterparties.

• Services are provided on an as-available basis and may change without notice.
• TO THE FULLEST EXTENT THE LAW ALLOWS, CONNECTIONS IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM THE SERVICES OR THESE TERMS, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.
• TO THE FULLEST EXTENT THE LAW ALLOWS, CONNECTIONS’ TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID CONNECTIONS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US $100.
• These limits do not apply to liability the law does not allow us to limit, such as for fraud, gross negligence, willful misconduct, or death or personal injury caused by our negligence, and they do not limit rights you have under consumer protection laws that cannot be waived.
• Third-party dependencies (payment processors, infrastructure, email/SMS carriers) may affect service availability.

Our Privacy Policy explains how we collect, use, and share personal information, including our operational security controls and retention policies. Where the law requires your consent for a particular use, we ask for it separately, for example in Cookie settings or through a permission prompt, and we do not treat your use of Connections as that consent.

Connections Alerts is the SMS program operated by Connections for account alerts, notifications, and support updates. Users opt in during account registration by manually checking the SMS consent box under the phone number field. The checkbox is unchecked by default and checking it is not required to complete registration.

Message frequency varies. Message and data rates may apply.

To cancel: Reply STOP to any message at any time. After sending STOP you will receive one final confirmation message, then no further messages will be sent. To get help: Reply HELP or contact support@connections.icu.

No mobile information or opt-in consent will be shared with third parties, affiliates, or partners for marketing or promotional purposes.

• Program: Connections Alerts (account alerts, notifications, and support updates).
• Opt-in: Manual unchecked checkbox during the account registration flow.
• Message frequency varies. Message and data rates may apply.
• Reply STOP to cancel. You will receive one confirmation then no further messages.
• Reply HELP for support or email support@connections.icu.
• Consent to SMS is not a condition of purchase or account creation.
• Mobile opt-in data is not sold and is not shared with third parties for their own marketing.

• These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and section 18 is also governed by the Federal Arbitration Act. If you are a consumer, this does not take away the protection of any mandatory law of the place where you live.
• Disputes are resolved as section 18 sets out. Any dispute that section 18 allows to go to court, other than a small-claims case, will be heard only in the state or federal courts located in Travis County, Texas, and you and Connections agree to the jurisdiction of those courts.
• Right to Modify: Connections may update these Terms. We will indicate the effective date of the current version in the "Last Updated" notice at the top of this page. If a change materially reduces your rights or increases your obligations, we will email the address on your account at least 30 days before it takes effect, unless the law requires the change sooner; other changes take effect when posted. Continuing to use the services after a change takes effect means you accept it. If you do not agree, stop using the services and cancel any paid plan before the change takes effect. A change to section 18 never applies to a claim that arose before the change took effect, and you may reject a change to section 18 by emailing legal@inviteconnections.com within 30 days of our notice, in which case the version of section 18 you last agreed to keeps applying to you. We will not use personal information we already hold in a materially different way from what our Privacy Policy said when we collected it unless you agree first.
• If you are a consumer living in the European Union or the United Kingdom, section 18 does not apply to you, and you may bring a claim in the courts of the country where you live.

The AI Network introduction engine works only because participants act in good faith. When using AI Network, you agree to these specific rules in addition to the general Code of Conduct:

• Truthful intent: your stated reason for wanting an introduction must reflect the actual purpose.
• No discrimination: do not filter introductions based on legally protected characteristics.
• Respect double opt-in: do not pressure a broker or target to consent, and do not attempt to circumvent the consent flow.
• No spam: do not blast intro requests at unrelated contacts hoping one will accept.
• Honor revocation: if a contact revokes consent, treat their information as deleted from your perspective even if you have already seen it.
• No transactional kickbacks tied to intros: you may not pay or offer to pay another user for triggering or accepting an introduction.

Violating these rules may result in immediate suspension of AI Network access or, in serious cases, account termination.

If you use Connections to host public events, sell paid shared-calendar memberships, or publish booking links, you are the host or seller and you are responsible for:

• Accuracy of your event, membership, and booking descriptions.
• Delivering the experience, content, or time you have sold.
• Communicating with your attendees, members, and bookers.
• Honoring refund requests from your customers consistent with what you have promised.
• Compliance with consumer protection laws, tax laws, and the rules of your payment processor.
• Working out, charging and paying any sales, use, value-added or similar tax on what you sell, unless the law makes Connections responsible for collecting that tax on your sale as a marketplace facilitator, in which case we collect and pay it on that sale.

Connections is not a party to your relationship with your attendees, members, or bookers, and does not guarantee the success of any event or membership. We may suspend hosting or selling privileges if we receive credible reports of fraud, misrepresentation, or other harm. Paid memberships and paid events may be billed through the Connections platform Stripe account or, when you connect one, your own Stripe account. Stripe and Connections platform fees may apply as disclosed at /pricing or in your host dashboard, and connected Stripe accounts are subject to Stripe's Connected Account Agreement.

Sales billed through the Connections platform account. When a sale is billed through the Connections platform Stripe account rather than your own, you appoint Connections as your limited agent solely to accept the buyer’s payment for you. A buyer’s payment to Connections counts as payment to you and settles the buyer’s obligation to you for that amount, whether or not we have passed it on yet. We pay the proceeds, less the disclosed fees and any refunds, chargebacks or adjustments, to the Stripe account you connect to receive payouts, after any hold we apply to cover refunds and disputes.

When you connect your own Stripe account to Connections, you authorize Connections to access and use your connected-account data solely to provide the payment, catalog, and account-management services you have requested. This includes displaying to each of your customers their own purchase and subscription records with you, inside that customer's own Connections account and on a read-only basis, so the customer can keep track of what they have signed up for. A customer may manage a subscription they hold on your connected account (whether they first subscribed through Connections or directly with you), including canceling it, from their Connections account; where the customer does so, you authorize Connections to submit that cancellation to your connected account on the customer's own behalf and at the customer's direction. Connections acts only at the verified customer's direction, only on that customer's own subscription, and never initiates a change of its own; you and Stripe otherwise retain control of those records, and refunds and other changes are handled by you or directly through Stripe. A customer's records are shown only to that same verified customer, never to any other person or business.

You agree to indemnify, defend, and hold harmless Connections and its officers, directors, employees, and agents from any claim or demand made by a third party, and the resulting loss, liability, damage, or expense (including reasonable attorneys' fees), arising out of (a) content you post, upload or record through the services, including a recording made without the consent the law requires, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) any introduction, transaction, event, membership, or booking you arrange or sell through the services. You do not have to indemnify Connections for any part of a claim caused by Connections’ own negligence, fraud or willful misconduct. We will tell you promptly about any claim we ask you to defend. Connections may assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate.

Agreement to arbitrate. You and Connections agree that any dispute, claim, or controversy arising out of or relating to these Terms or the services ("Dispute") will be resolved by binding individual arbitration, not in court, except as described below.

Informal resolution first. Before starting an arbitration or a small-claims case, the party with the Dispute must send the other a written notice describing it and the relief sought: to Connections at legal@inviteconnections.com, and to you at the email address on your account. For 60 days after the notice is received, we will both try in good faith to resolve the Dispute, including by a call if either of us asks for one. Deadlines for bringing the claim are paused during those 60 days.

Exceptions. Either party may bring (a) an individual claim in small-claims court for any dispute within that court's jurisdiction, or (b) an action in court seeking injunctive or other equitable relief for actual or threatened infringement, misappropriation, or violation of intellectual property rights. In addition, (c) a person bringing a sexual assault or sexual harassment dispute may choose to take it to court instead of arbitration, as the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 allows, and the class action waiver below does not apply to that dispute where that Act says so.

Arbitration rules. The arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect, or its Comprehensive Arbitration Rules and Procedures where the Streamlined Rules do not apply, and, if you are a consumer, under the JAMS Consumer Arbitration Minimum Standards, before a single arbitrator. Any hearing will take place by video conference or, if you prefer, in person in the county where you live; if you are not a consumer, an in-person hearing takes place in Travis County, Texas. The arbitrator's decision will be final and binding, subject only to limited review as permitted by law.

Fees. If you are a consumer, your share of the arbitration fees will not exceed what the JAMS Consumer Arbitration Minimum Standards allow, and Connections pays the rest. Each party pays its own attorneys' fees unless the law or the arbitrator awards them.

Mass arbitration. If 25 or more similar demands for arbitration are filed against Connections by claimants represented by the same law firm or by law firms acting together, they are a Mass Arbitration and will be administered under the JAMS Mass Arbitration Procedures and Guidelines then in effect.

Class action waiver. YOU AND CONNECTIONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON, EXCEPT AS THE MASS ARBITRATION PROCEDURES ALLOW FOR ADMINISTRATION. If this waiver is found unenforceable for a claim, that claim will go to court, not to class arbitration, and will be paused until any claims in arbitration are decided.

Public injunctive relief. Nothing in this section waives a request for public injunctive relief that the law does not allow to be waived. Such a request will be decided by a court after any claims in arbitration are decided, and will be paused until then.

30-day opt-out. You may opt out of this arbitration agreement (including the class-action waiver) by emailing legal@inviteconnections.com with the subject "Arbitration opt-out" and including your account email, within thirty (30) days of first accepting these Terms. Opting out does not affect your right to use the services.

Severability. If any other part of this section is found unenforceable, the rest of it still applies.

Survival. This section survives termination of your account.

The services include personalized first-party suggestions: Connections may analyze how you use the platform to recommend other Connections services and features to you, as described in the "First-Party Service Recommendations" section of our Privacy Policy. These suggestions are internal to Connections, advisory only, and are never driven by, sold to, or shared with third-party advertisers. You can dismiss any suggestion.

This section describes the specific ways Connections is permitted to use the data you provide and the data your use of the platform generates. These are the uses that make the services work and improve; they operate alongside, and are limited by, the commitments in our Privacy Policy.

Subject to those limits, we may:

• Operate, provide, secure, and maintain the services and the relationship/identity graph that powers them.
• Show you your own data, including, where you are a customer of a business that uses Connections, your own purchase and subscription records with that business.
• Produce analytics and insights for a business about that business's own audience, activity, and performance.
• Create, use, and retain aggregated, de-identified data (data that does not identify any individual) indefinitely to develop, train, evaluate, and improve our products, AI models, analytics, and the industry insights we build. We take reasonable measures to keep this data from being linked to a person, we do not try to re-identify anyone from it, and we require anyone we share it with to make the same commitments.
• Use your own data to improve the services and to power and personalize AI features for your own experience: for example, personalizing and improving your search, matching, ranking, and suggestions.
• Personalize your experience across Connections products and recommend other first-party Connections services and features to you.
• Detect, prevent, and investigate fraud, abuse, and security threats.
• Comply with law and enforce our agreements.

Boundaries. Connections does not sell personal data or share it for cross-context behavioral advertising, and does not use one business's individually identified customer data for another business's benefit except in aggregated, de-identified form. We do not use your individually identifiable data to train AI models that benefit other customers, and, outside Connections Dating, we exclude special-category data (such as health, race, religion, or sexual orientation) from AI model training.

Plan-based access to metered features is provided subject to usage allowances and rate limits established by Connections and applied on a rolling basis. Allowances are expressed as consumption permitted within defined rolling intervals and do not constitute a fixed, guaranteed, or minimum quantity of service.

• Variable allowances. Connections may establish, modify, increase, or decrease usage allowances, rate limits, multipliers, and the intervals to which they apply, at any time, for any plan tier, including plans already purchased. Allowances may differ between account-originated usage and usage originating through the Connections API or embedded interfaces.
• Notice and cancellation. Where Connections implements a change that materially reduces the usage allowances applicable to a paid plan during a subscription term then in effect, Connections will provide notice to the account’s registered contact address in advance of the change taking effect. A subscriber who does not accept such a change may cancel the affected subscription prior to the effective date and receive a pro-rata refund of prepaid subscription fees attributable to the unexpired portion of the then-current term. This remedy is the subscriber’s sole and exclusive remedy in respect of such a change.
• Rate limiting is not unavailability. Temporary suspension of a metered feature upon exhaustion of an applicable allowance is an intended operating characteristic of the Services and does not constitute unavailability, interruption, degradation, or failure of the Services for any purpose, including the calculation of any service credit or availability commitment.
• No accrual or carry-over. Unused allowance does not accrue, carry forward, transfer between accounts, transfer between rolling intervals, or convert to cash, credit, or any other consideration.
• Fair use. Allowances are provided for use consistent with the Acceptable Use provisions of these Terms. Connections may restrict, throttle, suspend, or terminate access where usage is automated, resold, redistributed, or otherwise inconsistent with ordinary individual or organizational use, or where usage imposes disproportionate burden on the Services or on other subscribers.
• Prepaid credits. Prepaid usage credits are consumed only after the applicable included allowance for the relevant interval and lane is exhausted. Prepaid credits are denominated in units of consumption, are not a currency, confer no ownership interest, are non-transferable, and are non-refundable except where refund is required by applicable law. Purchased credits do not expire. Promotional credits we give you free, such as a welcome credit, can expire on the date we show for them.
• Measurement. Connections’ measurement of consumption is determinative for all purposes absent manifest error.

If you use Connections Deals to browse deal listings, view sponsor identities, or request an introduction to a sponsor, you agree to the following rules in addition to the general Acceptable Use and Usage Allowances provisions above.

Automated Collection and Competing Use

• No crawling, spidering, scraping, or other automated or bulk extraction of deal listings, sponsor identities, or other Deals content, whether or not you hold an account.
• No bypassing or attempting to bypass any access control, rate limit, browse allowance, bot challenge, or other technical measure Deals uses to restrict or meter access.
• No using Deals content, including listings you have lawfully viewed, to build, populate, or maintain a competing listing service, index, or dataset of deal opportunities, or to redistribute Deals content to a third party for that purpose.
• No using Deals content to train, fine-tune, or evaluate any machine-learning or artificial-intelligence model, except with Connections’ prior written permission.

Off-Platform Circumvention

If Deals introduces you to a sponsor, or unlocks a sponsor’s identity or contact information for you, you agree not to use that introduction to solicit or transact directly with that sponsor regarding the same deal opportunity outside the Deals platform for eighteen (18) months from the date of the introduction or unlock, to avoid the paid access that made the introduction possible. This does not restrict a business relationship you already had with that sponsor before using Deals, or one formed independently of any Deals introduction.

Multiple Accounts and Cap Evasion

• You may not create, register, control, or use more than one Connections account, and may not use another person’s or entity’s account, to increase, duplicate, or otherwise circumvent any per-account limit, browse allowance, posting allowance, or free-tier ceiling that applies to Deals.
• Connections may use technical and behavioral signals, including patterns of shared account activity, to detect this.
• If Connections determines, in its reasonable discretion, that you have violated this rule, Connections may immediately suspend or terminate every account involved. Subscription fees already paid for those accounts are not refunded, except where the law requires a refund, and Connections may decline to open a new account for you, or may terminate a new account it later identifies as a re-registration by the same person or entity.

What Connections Is Not

Connections Deals is a listing and introduction service. Connections is not a broker-dealer, investment adviser, funding portal or placement agent; it does not recommend, evaluate, negotiate or take part in any deal, and it receives no compensation that depends on whether a deal happens or how large it is. Access to Deals is priced the same way whatever you do with it. Do your own diligence on every sponsor and opportunity.

A sponsor who lists a securities offering chooses its exemption and whether the listing is public. Making it public, or letting search engines find it, is the sponsor's representation that the offering relies on an exemption that permits general solicitation, such as Rule 506(c) of Regulation D, and that the sponsor alone verifies each investor's eligibility, including accredited status where that exemption requires it, and answers for the offering's compliance with securities laws. An offering made under Rule 506(b) must be listed as private, and Deals will not publish or promote it.

These Deals-specific rules apply in addition to, and do not limit, the Acceptable Use, Usage Allowances, and other provisions of these Terms.

Some features can use your device's position to fill in an address for you. Your browser will ask your permission first, and using the feature does not by itself give us permission to keep anything: the coordinates are exchanged for an address and discarded.

Storing your location, and using it to make our own advertising and recommendations relevant to your area, is a separate choice that is off unless you switch it on in Cookie settings. Accepting cookies generally does not switch it on. You may withdraw that consent at any time from the same place, which stops future use and deletes what we stored, and doing so never affects your access to any part of Connections. The full description of what we collect, how long we keep it and who sees it (nobody outside Connections) is in section 18 of our Privacy Policy.

Connections includes AI advisers, among them a Legal room of AI counsel that research the law and give you a rating, a decision and suggested wording. Every adviser is software, not a person. None is a lawyer, and the Legal room is not a law firm and is not a substitute for the advice of an attorney. Using it creates no attorney-client relationship, and what you share with it is not protected by attorney-client privilege.

The advisers research current law and say how sure they are, but the law changes and applies differently to different facts. You decide what to do with what they tell you, and you are responsible for that decision.

• Ending your account. You may close your account at any time from your account settings or by emailing support@connections.icu. Connections may suspend or end your access if you break these Terms, if the law requires it, or to protect members or the services, and will tell you why where the law and safety allow. If we end a paid plan for any other reason, we refund the unused part of any fee you prepaid. Sections that by their nature should survive, including 8, 9, 10, 11, 17 and 18, survive the end of your account.
• Notices. We send notices to the email address on your account, and you agree to receive them electronically. Send legal notices to Connections Global LLC at legal@inviteconnections.com, or by mail to the postal address on our Support page.
• Entire agreement. These Terms, the Privacy Policy and any terms shown to you when you buy a plan or feature are the whole agreement between you and Connections about the services. If you have signed a separate written agreement with Connections, it controls where it conflicts with these Terms, and terms in a purchase order you send us do not apply.
• Severability and waiver. If a court or arbitrator finds part of these Terms unenforceable, that part is enforced as far as the law allows and the rest stays in effect. Not enforcing a term is not a waiver of it.
• Assignment. You may not transfer these Terms without our written consent. Connections may transfer them to an affiliate or to a successor in a merger, acquisition or sale of assets.
• Events outside our control. Neither of us is responsible for a delay or failure caused by events beyond reasonable control, such as a natural disaster, an outage of a provider we rely on, or government action.

If an intimate image or video of you, or a computer-made fake of one, has been shared on Connections without your consent, you can ask us to remove it. You do not need a Connections account to ask. Email support@connections.icu with:

• your physical or electronic signature, or that of a person authorized to act for you;
• where the image is on Connections, with enough detail for us to find it, such as a link;
• a short statement that you believe in good faith it was shared without your consent, with any information that helps us confirm this;
• how we can contact you.

Within 48 hours of receiving a valid request, we remove the image and make reasonable efforts to find and remove identical copies of it that we know about.